WiredMessage ("WiredMessage", "we", "our", or "us") is a product of Capricorn Infotech (India) Pvt. Ltd. We are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the WiredMessage platform, website, APIs, and related services (collectively, the "Services").
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
Company: Capricorn Infotech (India) Pvt. Ltd.
Website: www.wiredmessage.com
Email: support@wiredmessage.com
Phone: 011-614-00-055
We may collect the following types of information:
2.1. Account Information
Name
Company name
Email address
Phone number
Job title
Billing information
Workspace details
2.2. Account Information
IP address
Browser type
Device information
Operating system
Login history
Session information
API usage logs
2.3. Messaging Information
When you use WiredMessage, we process information necessary to deliver your messages, including:
Recipient information
Message content
Templates
Attachments
Delivery status
Message metadata
We process this information solely to provide and improve our Services.
We use your information to:
3.1. Create and manage your account
3.2. Deliver messages across supported communication channels
3.3. Process API requests
3.4. Authenticate users
3.5. Maintain platform security
3.6. Provide customer support
3.7. Monitor platform performance
3.8. Improve our Services
3.9. Generate analytics and reporting
3.10. Comply with legal obligations
WiredMessage integrates with third-party messaging providers to deliver communications.
These may include:
4.1. These may include:
4.2. SMS gateways
4.3. WhatsApp Business Platform
4.4. Telegram
4.5. Slack
4.6. Discord
4.7. Microsoft Teams
4.8. Google Chat
4.9. Push notification services
Information required for message delivery may be shared with these providers in accordance with their respective privacy policies.
We implement industry-standard security measures to protect customer information, including:
5.1. Encryption of sensitive information
5.2. Secure authentication
5.3. Access controls
5.4. Role-based permissions
5.5. Secure API authentication
5.6. Audit logging
5.7. Continuous monitoring
Despite our efforts, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6.1. We retain information only for as long as necessary to:
6.2. Provide the Services
6.3. Maintain transaction records
6.4. Meet legal and regulatory obligations
6.5. Resolve disputes
6.6. Enforce our agreements
Data may be securely deleted or anonymized when it is no longer required.
Depending on applicable law, you may have the right to:
7.1. Access your personal information
7.2. Update inaccurate information
7.3. Request deletion of your information
7.4. Request correction of your information
7.5. Object to certain processing activities
7.6. Request a copy of your personal data, where applicable
Requests may be submitted by contacting us using the details provided below.
Our website may use cookies and similar technologies to:
8.1. Maintain user sessions
8.2. Improve website performance
8.3. Remember preferences
8.4. Analyze website usage
8.5. Enhance user experience
You may manage cookie preferences through your browser settings.
Depending on your chosen messaging providers and service configurations, your information may be processed or transferred outside your country. We take reasonable steps to ensure appropriate safeguards are in place for such transfers.
Our Services are intended for businesses and individuals who are at least 18 years of age. We do not knowingly collect personal information from children.
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices.
The updated version will be published on this page with the revised Effective Date.
If you have any questions about this Privacy Policy or our data practices, please contact us:
WiredMessage
A Product of Capricorn Infotech (India) Pvt. Ltd.
Website: www.wiredmessage.com
Email: support@wiredmessage.com
Phone: 011-614-00-055
Click on 'Read More' to take the first step towards transforming your communication strategies with Wired Message.
